I, For One, Will Miss Mini Hotel Toiletries; Goodbye IHG, Marriott, And Now Hyatt Toiletries

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Grand Hyatt Kauai Toiletries
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Update, 11/12: Hyatt will eliminate mini hotel toiletries by June 2021. Is this goodbye to using Grand Hyatt Kauai toiletries at home? 

Update, 8/28: Marriott will eliminate mini hotel toiletries by the end of 2020.

Originally posted on 8/13/19:

The hotel industry is moving away from mini toiletries. IHG will switch all of their hotel brands to large toiletry containers only by 2021, Marriott has already phased them out from several brands, and many other hotel brands will follow suit.

I get the need to move away from single use plastic, but that’s not to say I won’t miss the mini toiletries. (The same goes for the truly awful paper straws that melt in your mouth and your drink. There has got to be a better solution!)

First of all, the large bulk containers creep me out, as anyone can put anything in them. Sick people have put some pretty gross stuff in them. And how often are they actually cleaned?

But mostly, I enjoy bringing mini toiletries home and using them. It’s not so much about saving some money on soap and shampoo as it is the smell.

Intoxicating aromas from hotels like the Park Hyatt Paris and the Grand Hyatt Kauai instantly transport me from Cleveland back to the wonderful vacations associated with those smells.

They also make me long to go back.

Ostensibly, the death of mini hotel toiletries is due to going green, though let’s be honest, the real reason is greenbacks. That’s the same reason hotels would prefer not changing your sheets and towels during your stay, though a sign saying to help them go green surely sounds better than help us save some money.

I wonder if the elimination of mini hotel toiletries may actually backfire though. Am I the only one that wants to drop what I’m doing and catch the next flight to Kauai or Paris when I use their shampoo?

HT: JuryDuty, via DDF

92 COMMENTS

Older First
  1. Mike

    Completely agree. Just finished my Marriott Kuaui soap 🙁

  2. Glushtygiz

    Dan just reading this and that pic of cocomango makes me wanna go back to these places

  3. Barry

    I don’t understand this article. It’s so much better now. We will now have a whole huge bottle of soap and shampoo to take home. It’s a lot easier than trying to raid the toiletry cart when room service isn’t looking.

    • Dan

      Lol. My guess is that nearly all will be dispensers locked to the wall.

      But you can always bring some empty bottles and fill them up I suppose. If everyone did that they’d switch back in no time 😀

      • Zac

        Hmmm…. we could make a movement to do so – a large scale protest… but I have a feeling they will instead start to measure the fill level and put a clause in the sign-in agreement that you will only use it in their shower. Then when they see the level way down low they will hit your cc. Otherwise they will just start mini refillls as part of the room setup and they will always be 90% empty. You can’t win at these things. 😉

      • Yanky

        bringing some empty bottles and filling them up will not be possible, as they will install a small built-in scales that weights the shampoo and charge your card on file if you use more then an once of shampoo a day.

    • Steven

      Try unscrewing the dispenser from the wall…

    • ExGingi

      Who’s raiding the cart when no one is looking?

      You just ask the person at the cart for whatever your order of toiletries is, and get it right then and there (or if the cart is low on an item, you’ll get it delivered to your room)

  4. Mendyt

    GHK!!

    One of the best toiletries I ever had!
    Will miss it

  5. Steven

    I’m totally with you on this.
    I save my little bottles too, when I want to be magically transported to another place and time…

    • Dan

      Same! I have a whole collection from around the world 😀

      • Jcity

        I always have to hide mine from my wife! She thinks I’m crazy. Show us a picture of your collection!

  6. Allen

    You can still bring them home, and they will last longer!

  7. E

    It’s been a while, but I remember staying at some real basic motels on the road up or down from Florida and they had soaps/shampoos in envelopes which were pitiful. Nothing like trying to tear a plastic thin shampoo envelope with wet hands in a shower. Even those disappeared through the years to soap canisters on the shower wall.

  8. Glushtygiz

    I guess bring big empty bottles with u and fill em up lol and leave the empty big bottle there

  9. Oy the paper straws!

    The straws are awful. I need at least 2 to get through a drink. How many trees are the greenies killing? Recycled paper or not, those straws have got to go.

    As for the toiletries, the refillable containers are a bit disgusting. They don’t have to be, but they often are.

  10. tedo

    this would be a dealbreaker for me; I would seek out only hotels that offer mini shampoos. As Dan so eloquently put it, the scented shampoos, etc, is part of the hotel experience.
    I only stay in 5 stars, such as St Regis, or Waldorf, etc, and I hope they wont follow suit. Or maybe it will be available on request?

    • Dan

      IHG is doing this in their high end Intercontinentals and Kimpton hotels as well as the lower end Holiday Inns.

      I’m sure other luxury brands will follow, in the name of going green. But perhaps some will not, for now.

  11. Martin

    The same goes for the truly awful paper straws that melt in your mouth AS your drink. There has got to be a better solution!)

  12. G

    Best soap I’ve ever had was in hotel des Indes in The Hague

  13. Shmuel Idler

    Those little bottles of shampoo are great for the Mikveh.

  14. Aussie man

    A hair dryer, no, no, no. But shampoos and conditioners, yes, yes, yes. Now, the salt shaker is off limits. Ah, but, the salt… I wish I’d thought this through.

  15. Latty

    I’m with you Dan, I remember the places I’ve been when I use these products. I know it’s all about the Benjamin’s with corporate America, not the environment

  16. Dimples

    Tradition passed down from my mother when she was single … always ask for extras of the soaps and shampoos from all your travels and bring them home. The collection was quite large and got out of hand and we just recently donated a lot to a women’s shelter…. I’ll now be sqirreling
    Away as much as I can on the next few trips

  17. Sam

    Nothing worse then eating hot soup with a wodden fork and it bending while u try to eat, California im looking at you

  18. Zac

    Drat. That is the best part of travelling. Then again… now I get to take home pods for my Keurig – so there is that instead. I primarily bought the machine just for the free ones I get from the hotels. The fancy hotels fill you up 3 times a day! You have the morning and afternoon service… and then again by turn-down service!

  19. Yitz Weiss

    Totally agree! Was just using the body wash & shampoo from Koloa Landing in Kauai!

  20. Nathan

    Gonna be in the grand Hyatt Kauai in the near future. Any recommendations?

  21. @kitchenguy

    Just get a refillable bottle and fill it up slap a tag on it. When your In The mood for Park Hyatt lull it out 😉

    I am sure someone can find a bulk deal on amazon for those little bottles! Best part is when your done with it, you can wash it out, and refil on your next adventure!

  22. Shlomo

    Totally connect on this one. I’ve used the cheaper dispensers at a lower brand hotel and it felt so un-homey. I just wonder , being that you and others clearly associate a smell with an experience, and I’m sure there’s studies on that, wouldn’t it be a smart business decision to keep them for that purpose alone?

  23. Kauai tomorrow!

    And this is another reason why I’ll be on a flight tomorrow to Kauai!

    Dan, maybe if I get a big enough stash I can send some to Cleveland;)

  24. Shneur

    The biggest cost is the bottles not the lotion. So they can refill no problem.

    • Not about green

      They could have recycled or refilled these bottles all the years. It’s expensive to do so. This is not a green thing. It’s just about the green paper it costs.

  25. Moti

    I’ll join you to Waldorf Astoria Maldives any time,
    I love JW Marriott shampoo and Emirates

  26. GM

    Using the same soap and shampoo dispensers, a. reminds you how many other people have used this room and those soaps & b. makes it feels like a public bathroom.
    Maybe there can be a middle of the road where each guest gets new big bottles of their own when they check in. Otherwise who knows what people might have put in there as a joke. Gross.

  27. hotel security

    This whole thread of comments is a chilul Hashem … they are no meant to be taken home especially taking keurigs 3x a day … 3x a day is the amount to pray not steal k cups

  28. zow

    Another use for the famous Hydro Flask?

  29. Kelev

    No more raiding the housekeeper’s cart?

    I too am transported with the smell of the toiletries. My current favorite is the Hermes green orange from the Hotel Scribe, a close second is from The Hyatt Paris Vendome, and third is surprisingly from the Ein Gedi kibutz hotel.

  30. Yitzy

    I have hundreds of minis, and I keep them in the guest room in my house. Gives my guests the hotel feeling.

  31. Zack

    Favorite is SLS Beverly Hills soap bar.

  32. Harry

    Nice to know that we have at least one heise litvak – hotel security – here. He shouldn’t be going to hotels anyway, the gedolei u’meorei hador don’t approve.

    Of course I will miss the little bottles but what annoys me more is the lies that IHG are telling. This has nothing to do with the environment but everything to do with their profits. The only reason the mini bottle are being retired is because it is much cheaper to use large bottle. 1.5 ltr is the optimum size!

  33. AK

    When I stayed at the Park Hyatt in NYC . The toiletries were heavenly, I still have another bar of soap that I Used a few times . I agree that when I smell that soap bar ,it makes me want to return. It makes me remember the room and the tub at the beautiful PARK HYATT in NYC . I Second that DAN . I think the soap brand is La LABO , Spectacular stuff BTW!!! 🙂

  34. Texas Totty

    Reuven is berating Shimon in the mikvah for using hotel shampoo: “Don’t you know it’s geneiva to take that home?!”
    As Reuven is walking away, Shimon notices the Sheraton emblem on Reuven’s towel…
    P.S. I’m not such a high roller; I actually love the scent of the Westin products.

    • Yankees

      U forgot to mention the TWA soap bars that were being used until they ran out…

  35. Louise M

    I bring my own refillables and almost never use the hotel stuff. Tiny soaps and awful shampoo that smells funny.

  36. Eric

    Sad news and I hope many complain to the hotels as well as on here.
    I have many at home. Favorites are from the Four Seasons Shanghai, and Conrad Hong Kong. Transported back by a scent!

  37. First world problems :-)

    I just chuckled to myself. Though I’m just as spoiled.

  38. username

    Airplanes used to have mini bars of soap in the bathrooms.

    • Chony

      Someone my age! Remember the Camay soaps on TWA and Pan Am obm

  39. elchonon

    Agree with all. Love the soaps I got from Hyatt regency in Seattle.

    Also love the bigelow soap but you can buy that online.

    I don’t mind the dispenser but I generally like soap bars

    Regardless, it’s a huge waste of both soap and plastic. Sure it’s an environmental ploy, let’s see hotels convert the monetary savings into ocean cleaning.

    I’d much rather they invested in better quality in room coffee. That’s my main peeve

  40. Nikki

    Totally agree with you and I also try to collect as many as possible from hotel to donate to charities as well as they are a nice size for hygiene kits.

  41. Joe

    Like Europe before us, we are beginning to sacrifice hygiene for the sake of being green

  42. Soapman

    I still use the soap from my honeymoon at the one and only in the maldives…that was 15 years ago :0
    not sure what ill do now if it runs out

  43. AC

    ah I LOVE those from the Grand Hyatt Kauai – how do I get more before they are gone??

  44. Robert Waxman

    I agree with you . And this could be a collectors business opportunity lol. Soap and shampoo from a Paris Hotel and other luxury spots.

  45. Strawlover

    YES!! There is a better solution to paper straws… try sWHEATie STRAWs… They are WAY better than paper straws and don’t s*ck! They feel similar to plastic and are 100% natural!

  46. Daniel

    About 15 years ago we stayed by someone who had a mini collection of toiletries in the guest room and we loved it. Since then, we have saved from almost every hotel that we have been by and added to our own guest rooms. I travel often for work and have accumulated from hundreds of hotels over the years. Whenever I have a guest over I will ask where they want to be transported to and try to give a shampoo/ soap from that location. Will most definitely be missing these!

  47. YoniPDX

    The Jaffa (SPG) in Tel Aviv, has a custom crafted scent that is just so amazing, you can smell it as you walk throughout the modern section of the hotel, but they also infused it into their custom crafted toiletries, we enjoyed a Suite overlooking the Med. this past spring as part of celebrating our 25th.

    I even tried to buy a flask or small vial of the scent (they had containers in the bathroom with scent sticks that wicked the fragrance, as well as in the lobby, spa hallways) the scent was intoxicating, never smelled anything like it. The stay hold incredible memories for me and my dear wife. Its a smell that makes me doubly miss Israel more than my prior visits.
    I’m not sure I’ll use them other than for a reminder.

  48. Billy Nedder

    Cruise ships have also gone this route over the last few years.

    I had a friend who cruised and used to load up on cruise ship soaps, lotions and other toiletries abd take them home with him. His working philosophy was, “When I run out of cruise ship soap, it’s time for another cruise.”

    Freshest smelling friend I had….

  49. Michael Cohen

    In Israel many of us use them for reserve duty. Keep them in our Go Bag and often send to units that are stuck in the field for a while.

  50. jb

    Well, Dan, next time you are discussing the plastic bottle flotilla in the Pacific Ocean (an ocean which you so charish) with your kids remember that you might have been pretty shallow on this topic. Perhaps you, having a substantial audience, can start thinking more about the environment than your short-term gratification. BTW, I do enjoy your website.

    • Dan

      Personally I don’t waste the bottles, I bring them home and finish them and put them in the recycling bin.

    • Emes

      @jb

      Next time you use soap & shampoo think about all that dirty soap filled water being flushed out into the oceans, all because you needed some short term gratification. Oh, and let’s not even mention the clean water you used up showering or flushing the toilet.

      Oh sorry, I shouldn’t have jumped to conclusions. I am sure you are just showering with rain water you collected from the last storm.

      At least normal people are equal opportunity, I think your statement comes off as hypocritical. I’ll give you the benefit of the doubt that you don’t really believe what you wrote.

      • jb

        Suggest the following CNN article for reading about why Hyatt did this:

        https://www.cnn.com/2019/11/12/business/hyatt-eliminates-plastic-personal-toiletries/index.html

        Also, last commenter, you have confused the issue of hotel chain use of small plastic amenities with the need to limit the footprint of soap usage on the environment. One must occasionally bathe for hygenic purposes and the public good. To purport that one should be made to feel that this is not a basic human right and responsibility rings way too close to someone in Europe’s not too distant past who I am confident that you do not want to be associated with.

        • Emes

          I’m not confusing anything. I just want to make sure I have it straight though…. It’s okay with you if I shower, but only occasionally, and when I do, I may only use soap and shampoo that comes in a Costco size bottle? Or must I use body wash for my hair and the rest of me, because having soap and shampoo in separate bottles might constitute having too much plastic in my possession and I may come to throw some of that extra plastic into the Pacific because I have too much, and don’t want to be caught by the plastic police such as yourself?

  51. Emes

    So if I forget to pack a toothbrush, and ask for one at the front desk, will they give me a “sanitized” used toothbrush? Will they ask me to return the full size tube of toothpaste to them when I’m done? Will they fine me if I don’t squeeze it from the bottom?

  52. Avrumi

    I know there’s nothing like getting freebies
    but how about someone opens a business of those sought after toiletries,
    so you won’t have the hygiene problem that the big bottles bring,
    and you can enjoy the comfort and cleanliness of your own home and be anywhere you choose

  53. Kbzsk

    Tokyo Ritz- best shampoo ever!!

  54. Susie

    Actually I’ve been looking for a source to BUY mini bars of soap, for when I have overnight guests. Ideas?

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