Goodbye To The Old AMEX Interface And Multiple AMEX Offers

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Update, 5:50pm: The old interface link is working again!


AMEX has killed their old interface that was useful for saving the same AMEX Offer to multiple cards.

I also liked using it as it allowed you to see all of your cards without having to be sent to another webpage.

Going forward, it seems that new AMEX Offers will be limited to just one per person. Additional user cards would need to be in another person’s name and managed on another AMEX login in order to enroll in the same AMEX Offer.

Maybe we can at least hope for a return of Small Business Saturday? Or is that just wishful thinking?

HT: rileywiles, via DDF

43 COMMENTS

Newer First
  1. DH7

    Seeing the old interface again, BUT when i try to save the same offer across using multi-tab, i get an error message on the second card “Sorry about that!
    The offer you selected is currently unavailable.
    Please try again.”

  2. DH7

    I’m getting redirected to the new portal once again, but this may be another temporary issue. Anyone else having similar results?

    • a good yeshiva bachur

      same here
      seems like the old interface no longer works…?

  3. Der Deutsche

    I just logged in with old link, and the old interface is displayed.

  4. dfromny

    Thanks Dan.
    If I have some AU cards (not my name) which I don’t remember any login info (lost the page), how would I go about getting in? All I know is their card numbers and names… I can’t exactly call up and pretend to be all of them :/
    Any help is greatly appreciated!!!

  5. Shmuff

    Dan, so now that the old interface is back. Can offers be saved to additional card members and remain there?

  6. Dev

    Dan!!

    Is there any reason still to have multiple logins for each amex card?
    Thank you.

    • Dan

      Only for AU cards in different people’s names.

  7. Deal Guy

    If your card is Platinum which offers mr points as a offer, and then you have a similar offer on Spg card offering a $ amount back, are these considered 2 different offers, so I can save both?

  8. Dudu

    You can do it with the new interface as well – just open up different card offers in separate tabs before adding any offers.

    • Dan

      Try logging out and in again. Are the offers sticking?

      • MM

        I tried it on Friday in the new interface with one tab opened in Chrome and one chrome incognito and the offer stuck on both cards.

  9. Mountain man

    I’m going to really miss the old interface. It was thoughtfully designed and easy to navigate. I’m sure they could’ve found another way to nix AO without going this far. Curmudgeons like me have a hard time adapting to change.

  10. Srf60

    I see Amex SPG has new bonuses.
    75k/$3k personal
    100k/5k biz.

  11. MM

    On the current AMEX site why can’t you still login to the same account with different browsers (Chrome, Chrome incognito, IE, Firefox…) at the same time and open each one to a different card (all under the same login) and save the offer simultaneously to a few different cards? Will that now work?

    • yy

      You can add it, but if you log out and log in again, you’ll find that the offer is gone from all but one card.

    • Dudu

      Yes – you do not even need different browsers, you just need different tabs.

    • MarkS

      I’ve been doing successfully that for months with one regular Chrome window and one “incognito” window.

  12. Steve

    I found it easy on the old interface to see how many MR were earned per purchase. How can you see that on the new interface?

  13. AK770

    I finally get an AMEX card and start to enjoy the old interface and now…well as @Joe said bde.

    Thanks again for keeping us informed Dan and Co.

  14. AJ

    Between my own amex card and an AU card under my name, am I allowed to add only one offer? It doesn’t matter if it’s personal vs business card?

  15. Brian

    Seems like AMEX is misguidedly at war with its own customers.
    Luckily we have other banks to do business with after I cancel my AMEX cards like my now worthless Starwood card.

    • David

      Funny how you call it “at war”. Like many other things, i.e. signup bonuses, there were loopholes in the system, never meant to be that way, and at a certain point they got fed up with losing so much money, so they fixed the flaw. Granted some of the shtick is totally legitimate, like buying dollar coins, redcard, etc., and they just didn’t anticipate what would happen. But there are other things that they never intended to be that way, and people figured out ways to beat the system by finding flaws in the software of these different companies. Whether it’s banks, hotels, Amazon, or anything else, these are things that they don’t want you to do, and like with AMEX offers, sometimes they try to do something about it with their new interface, and then someone figures out that you can go to the old interface, and make sure to have all the tabs open already, and then you can beat the system. The fact that they had flaws in their system, and finally decided to/figured out how to fix it is not them going to war, it’s them reclaiming what’s rightfully theirs.

  16. Yisroel

    If I’m paying an annual fee for each primary card I have, why should I not be entitled to the Amex offers that I have for each of those cards? What does one thing have to do with another? If they want to end offers for AUs, that’s another story.
    Should we expect the next rule to be, one airline fee credit per person?!

    • Lord Dima

      What makes you think you are entitled to anything? Just as with any other benefits, the issuer can change/modify them at will.

  17. yy

    Combined with the devaluation, that’s enough reason to ditch the SPG cards once the AF comes due.

  18. Mo2

    Too bad. How about another login under my name? I have two authorized user SPG cards and two logins from my wife’s primary account in my name

  19. Ab

    Is there anything preventing me from making a new log in for each card holder?

    • David R

      Each card holder is supposed to have his or her own login.

    • Dan

      Go for it. But it will only work for one card in each person’s name.

      • Moot

        Meaning you need to create a login with a different name?

  20. AVI

    a little off topic… Your thoughts on the 100k offer for amex spg biz? Will I receive the promo if I got a chase Marriott consumer bonus? How about if i got a SPG biz card years ago?

  21. Joe

    perhaps not directly related to this post- if I keep the SPG consumer AND business card, would I get TWO free nights on the annual anniversary?

    • david

      did not get the second refund yet

  22. yos

    Whats with the 2nd interface did you save that? (from a year ago) this new one is terrible i never use it

  23. MarkG

    It was great for as long as it lasted. Still the best thing about the amex cards

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