It’s likely that Barnes and Noble will also soon drop the price on the 32GB TouchPad from $599 to ~$149 sometime soon!
HT: Nad
It’s likely that Barnes and Noble will also soon drop the price on the 32GB TouchPad from $599 to ~$149 sometime soon!
HT: Nad
If anyone on the post has a touchpad to sell, or one they don’t use anymore, I’m interseted in buying one, pls contact me asap zeekay18@gmail.com
Had my Amazon (Onsale) order and BN order cancelled. Struck out twice!
just had my order cancelled 🙁
just got an email from barnes and nobles saying that they’re seeing if they have enough to fulfill my order
Yossi, it sure is entertaining though…
these comments have become simply pathetic. legal action? really? thank goodness for the people like Eli.
Thanks for that Eli. I have an email address for their management team. The customer service rep was really polite and understanding but said there is nothing they can or will do and to send an email to bnmanagementclassic@book.com which is their management team. I’m going to send them an email and see if I get anywhere.
you all sound a little ridiculous.. ya it’s annoying that they got cancelled but that’s life. this is not situation where someone stole money from any of you.. a good deal came about with the whole country going crazy to get in on it and some got and some didn’t. To make a whole fuss and stink over it, to me is just ridiculous
Lawyer@summons: I’m in, what do you need and where do I send it? We obviously aren’t gong to take this to court (will probably cost alot and would be too much for someone to take on without compensation and maybe the attorney who posted before is right ), a nice long detailed letter stating we were wronged and are willing to do something about it, Â may be enough to get something done though. If you look at B&N’s website they claim that they are rated #1 in customer service. It’s probably pretty hard to get to that position and they wouldn’t want us making a big stink. Â
  I had a friend who had a couch that was falling apart after they recently purchased it and was being ignored by sales staff and a manager at a nationwide furniture chain. His wife found a legal document template online and filled it out with their info (the letter threatened to sue for the amount of the couch if they didn’t respond within 2 wks) sent it via certified mail and within 2 wks they got a letter offering a credit for their couch after they returned it.Â
This is worth a shot. Thanks Lawyer@summons.Â
Lawyer@Summons: If you include my order in your legal letter (Order # 247191503), it will be a huge Mitzvah, very much appreciated!
I didn’t get the cancellation email. I wonder if that means that my order is still on?
I ordered 2 of them at 9:30 am yesterday …just checked status & it says in processing , but Not yet shipped …looks like i will be getting them if they werent canceled by now
I just called and they cancelled my order :-(::
Oh well… lets wait till next time!
i got the same but my order status hasnt changed… am i just fooling myself?
did people who only ordered 1 also get cancelled?? i ordered 2 and got cancelled
I’m an attorney too, what sort of legal action can you pose on Barnes and Noble. It’s a simple failure of their servers at this point. Unless you can show they acted in bad faith good luck, and judge would laugh as they than you for your filing contribution before they dismiss it.
Yeah, it sucks, but there is nothing you or I can do.
I am interested in drafting up a legal letter.
I also got cancelled
Maybe if we put together a group email stating what happened to all of us along with a screenshot of our order confirmations we received from B&N, we would have a good shot at getting some response and justice done. Â I have called 4 times today and keep getting disconnected due to high call volume. Â I think they messed up big time and are waiting for people to cool off before they talk to anyone. Â Anyone else think this a good idea and know someone familiar with doing something like this? Doesn’t have to be an email maybe a letter, just something representing all of us and stating we want the problem fixed.
I’m soo pissed off. This is irresponsibility on their part and now were all suffering. As the poster above said, had we known about these cancellations we wouldve bought it somewhere else. How could they allow this to happen?! Wouldn’t you think their systems would be sophistocated enough to catch this?! Booo
@Isaac: im thinking the same thing.. dan anything we can do?
Of those of you who were cancelled, were any of you B & N paid members?
Dan is there a way we can fight B&N against their canceled order emails ?
I just an email that B&N cancelled my order. O well. Good try!
@sharon: @
nah, i ordered one thsi am and it just gt canceled…
No I ordered one only , and got the email just now. 🙁
I don’t think it’s random….. I think if you ordered more than one you got cancelled.
Oish! I got cancelled?!?!!
Dear Valued Customer,
We are writing to you regarding your recent Barnes & Noble order for “HP TouchPad Tablet with 16GB Memory”.
Due to unexpected customer demand for this item, our inventory was depleted prior to your order being processed so we are unable to fulfill this item as requested. Consequently, we have canceled your order and you will not be billed for this amount.
You may see an authorization on your credit or debit card for the order, but please be assured you will not be charged. The authorization will be released in accordance with your bank’s policies.
We sincerely regret any inconvenience that this may have caused.
Sincerely,
Barnes & Noble
Customer Service
Just got a cancellation email. Ordered at 3am. They even sent me an email that my cc didn’t go through. I updated it and everything seemed fine. Why couldn’t they just tell me then?
There’s a report that HP has a warehouse full of them and will soon be having a second firesale.
I ordered at about 1am and still got above email
Dear Valued Customer,
We are writing to you regarding your recent Barnes & Noble order for “HP TouchPad Tablet with 16GB Memory”.
Due to unexpected customer demand for this item, our inventory was depleted prior to your order being processed so we are unable to fulfill this item as requested. Consequently, we have canceled your order and you will not be billed for this amount.
You may see an authorization on your credit or debit card for the order, but please be assured you will not be charged. The authorization will be released in accordance with your bank’s policies.
We sincerely regret any inconvenience that this may have caused.
Sincerely,
Barnes & Noble
Customer Service
I also got the notice that my order wasn’t going to be fulfilled from B&N a little while ago, I could have ordered more from HP had I known that these orders would fall through. Thanks to B&N I’ll have to shell out more money for a reg priced one.
They should compensate us the difference for what a new one would cost because we probably all could have got one some where else if we knew B&N was just toying with us.
Lets wait till our DAN comes on and teaches us how to fight b&n
Dear Valued Customer,
We are writing to you regarding your recent Barnes & Noble order for “HP TouchPad Tablet with 16GB Memory”.
Due to unexpected customer demand for this item, our inventory was depleted prior to your order being processed so we are unable to fulfill this item as requested. Consequently, we have canceled your order and you will not be billed for this amount.
You may see an authorization on your credit or debit card for the order, but please be assured you will not be charged. The authorization will be released in accordance with your bank’s policies.
We sincerely regret any inconvenience that this may have caused.
Sincerely,
Barnes & Noble
Customer Service
ordered ten, just got email that it got cancelled.
@dov:
yes, they cancelled my order after i placed it saying they couldnt process it because there was too high of a demand before I ordered mine. Its absolutely ridiculous because they sent that message the next day when i know the sale was up for hours after i had ordered.
@Ira
How do I find it on Zones.com??
jut got a email form bn.com
Dear Valued Customer,
We are writing to you regarding your recent Barnes & Noble order for “HP TouchPad Tablet with 16GB Memory”.
Due to unexpected customer demand for this item, our inventory was depleted prior to your order being processed so we are unable to fulfill this item as requested. Consequently, we have canceled your order and you will not be billed for this amount.
You may see an authorization on your credit or debit card for the order, but please be assured you will not be charged. The authorization will be released in accordance with your bank’s policies.
We sincerely regret any inconvenience that this may have caused.
Sincerely,
Barnes & Noble
Customer Service
I ordered it at 8:04 this morning and it seems that it’s still going through because it has been over 10 hours and the expected ship date is still posted. It seems almost random whose gets processed and whose does not.
Looks like zones.com has it now!
So what’s the story? I ordered three of these from amazon and two from barnes and noble. Will I receive them!??
okay Monsey but NO…………..
Same here, They are overwhelmed with the sales that came in.
now available here
http://www.pcconnectionexpress.com/IPA/Shop/Product/Search.htm?term=hp+touchpad&DefSort=Y&findin=allproducts&SearchType=1
@Ben: I hope so!!!
ordered 3 from Barnes and Noble last night and and I checked my order status just now and it say there was a problem and to call their 800 which hangs up on you due to high call volume….lame.
Mine says unable to process too. Let me know if anyone gets an explaination from B&N
Can you send out a facebook deal alert the next time it the HP TouchPad becomes available anywhere?
Thanks!
I check my order it says. Unable to process order. Please call 1-877-379-0036, or 212-414-6024, if outside U.S. So I called they said “do to call volume they can’t take my call now please call back later, good bye. So who knows I hope I get my order!
Dan, if my order status says unable etc, should I call up or wait it out? Thanks
I meant “onsale”
I just spoke to Onesale Seller (Amazon) after waiting on hold for an hour… They said that ALL the orders from yesterday (sunday) are CANCELED!!! Toooo bad……..
Thank you Daniel!
I just spoke to B&N after waiting on hold for an hour… they siad that the orders that were placed are guaranteed, but they are experiencing such high volume that they are double validating credit cards. and all orders placed should be fulfilled within 72 hours.
I bought the 16gb version from B&N earler today. Are there any good games for it (ex. angry birds).
I just bought the Viewsonic Tablet last week (cost about $250). Like it but the screen doesnt view well from the side (new about this going in). Should I return it as I will have the touchpad?
@Kim:
which one? because i called quite a few and they all said they are sold out
Dan,
I’m also willing to buy it directly in a store, do you know any stores that have it?
@Dan:
Dan,
Where can i still get one?! every store i call is out of it.. you know anywhere online i can get one?
Best Buy stores still have them. Just not online.
@J:
-It’s a good tablet with great web browsing.
-It’s covered by AMEX for 2 years.
-We’re hoping they get Android on it!
-Some people hope to flip for a profit.
-It costs HP over $300 to make it…so it seems like a good deal!
Etc…
@dave:
Purchase for $400/$500 on a card with price protection and file a claim?
@nachpen:
Why is it junk? Reviews are good.
HP still will honor the 1 year warranty and AMEX doubles that to 2 years.
anyone know of any sites online that still have them available?
they wont be shipping out any tablets is what i was told
out of stock on BN
why are you buying this junk
don’t you read
do you know what will happen if these break
deal is dead
cant get it from them anymore. any other ideas?
Does anybody know what time the 32gb went down?
Dead!
DEAD!
got 1
Thanks
Not so fast – when I log in to order history, it says unable to process order. Does not look promising.
BN now says it’s out of stock… and so is the 32gb (even though the price wasn’t reduced on the 32)
dead!!
DEAD!!!
It’s a little strange that it isn’t sold out yet, no?
It doesn’t state anywhere on BN.com that they won’t be allowing returns, does it?
How come they have so much in stock??
Thanx Dan, I just ordered one to Clev but I had to pay sales tax, how did you get it without tax?
I just got 1
@dov:
You bought more then 1? or payment was not captured
i have the same thing on my 2nd order
Dan
where can i get one for 99 dollars? they are sold out everywhere!
In for 3. Thanks!
I also see in the order status “unable to process”. anybody got a confirmed processed order?
Why is everyone on the web going crazy over this deal if they’re discontinuing it? is it to re sell it? or to have a good tablet for $100 for however long it lasts for?
B&N just cancelled my order. I ordered only 1 of them and placed my order at around 1am (EST)
just got 1 thanks
just bought 5!
thanks
Cool! I just got one from Barnes & Noble! Thanks!
@Joel:
They are indeed but not for a little while. Hard to make a profit in a commodity business.
in the status of my order it reads: “Unable to process order. Please call 1-877-379-0036, or 212-414-6024, if outside U.S.”
is anyone else reading this too?
HP is quitting computers also??
@rivka why r u askin???? Just grab one and then ask
They are discontinuing them.
@Rivka:
HP is exiting the WebOS business and eventually their entire computer business.
This is the start of the fire sale…
Why are they so cheap? Are they dropping the price everywhere?
thanks so much dan. so early in the morning?!
meant 5.. thx
plus another 9$ tax ny?
thanks dan got one paid 116 inc tax for nyc
true.. bought 50.. thx
@Sompo:
Not for the TouchPad.
Are there any coupons for barnes and noble?
Just picked up 3, thanks Dan!
got 1 thanks
@matzif4u:
Should be 14 days.
Or 90 days with your AMEX.
@sam:
Enjoy!
@ari:
Sure, but it’s sold out.
its $99 on best buy
http://www.bestbuy.com/site/olspage.jsp;jsessionid=F3497040AAEDC5C2B5DFD2941DDDD968.bbolsp-app04-22?_dyncharset=ISO-8859-1&_dynSessConf=5833874652214550190&id=pcat17071&type=page&st=hp+touchpad&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960
bought ten. thanks dan.
whats return policy with BN?